Link TotalAgility to Microsoft Dynamics CRM
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Navigate to
.
The Dynamics CRM page appears.
-
Enter an
ID for the Dynamics CRM
server. The system identifies the CRM server with this ID.
Note You cannot edit the ID once the configuration is saved.
- Enter a Display name for the CRM server. This helps you identify the server name in the list.
-
Click
New.
The New CRM system configuration dialog box is displayed.
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Select either of the following options to
Configure CRM:
Option
Description
Use discovery service
To retrieve all organizations from a server, do the following:
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Enter the Discovery service URL.
Note-
You can specify complete URL (for example, http://<server name>/XRMServices/2011/Discovery.svc) or just the server name (for example, http://<server_name> for Discovery service URL.
-
If the
Allow all
system setting is not enabled, you can only enter a Discovery service URL that is whitelisted; otherwise, a message appears stating the connection is denied because the URL connection string is not whitelisted. See Whitelist a web service URL or a database connection string
-
-
Enter the User name, Password and Domain.
All organizations from the selected server appear on the Organization list.
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Select the organization on the Organization list.
Enter manually
To enter the CRM organization details manually, do the following:
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Enter the server name or IP address in the Server name / IP field.
Note If theAllow all
system setting is not enabled, you can only enter a Server name / IP that is whitelisted; otherwise, a message appears stating the connection is denied because the URL connection string is not whitelisted. -
Enter the Port number.
-
To have a secure (https) connection, select Is secure.
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Go to CRM Server, copy the organization name and paste it in the Organization field.
The specified CRM organization appears on the Dynamics CRM page.
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Enter the User name, Password and Domain.
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- Click Save.