ControlSuite Web Help
ControlSuite Web Help
  • Install and Configure ControlSuite
    • ControlSuite overview
      • Equitrac overview
      • AutoStore overview
      • Output Manager overview
      • Business Connect overview
    • Preparing to install ControlSuite
      • Install Roles and Features
    • Installing ControlSuite
      • ControlSuite installation overview
      • Equitrac installation overview
      • AutoStore installation overview
      • Output Manager installation overview
      • Business Connect installation
      • Device Registration Service overview
      • Device Web Service installation overview
      • Advanced manual install
      • Install ControlSuite on multiple nodes
      • Create an offline installation package
    • Configuring ControlSuite
      • Modify databases
      • Configure Output Manager for high availability
      • Configure Output Manager with SAP in a high availability environment
    • Licensing ControlSuite
      • Licensing AutoStore
    • Reset the Security Framework Service password
    • Backup and restore the Security Framework Service node
      • Configuring the backup
      • Restoring a backup to a new machine
    • Remove a node from the Security Framework Service
      • Delete a live node
      • Delete a dead node
    • Uninstall ControlSuite
      • Clean up IIS Bindings
      • Remove certificates
      • Remove folders and files
      • Remove registry entries
  • System Requirements
    • ControlSuite System Requirements
      • Equitrac Requirements
      • AutoStore Requirements
      • Output Manager Requirements
      • DRS Requirements
  • Communication Ports
    • Equitrac Communication Port Reference
    • AutoStore Communication Port Reference
    • Output Manager Communication Port Reference
    • DRS Communication Port Reference
  • Capture - AutoStore
    • AutoStore Overview
      • Introduction
      • What is AutoStore?
      • AutoStore server architecture
      • AutoStore object model
      • AutoStore Applications and Tools
      • Runtime Replacement Tags (RRTs)
    • Welcome to AutoStore Process Designer
    • Using AutoStore Process Designer
      • Start AutoStore Process Designer
      • Working with configurations
      • Working with tasks
      • Working with components in a task
      • Working with configuration templates
      • Running processes in AutoStore Process Designer
    • AutoStore Process Designer user interface
      • APD Options dialog box
      • Task Properties dialog box
      • Isolated Component Properties dialog box
      • Isolated Task Properties dialog box
      • Ribbon
    • Capture Components
      • Overview
      • AutoCapture Server
      • Batch Importer
      • POP3 Email
      • FTP Poll
      • Fuji Xerox AIP
      • HP MFP/Digital Sender OXPd
      • HP OXPd
      • IMAP Capture
      • Knowledge Package Loader Capture
      • Konica Minolta iOption
      • Kyocera MFP (HyPAS)
      • Lexmark MFP
      • Multi-Poll
      • MFD Capture
      • Ricoh ESA
      • Ricoh SOP
      • RightFax Capture
      • Samsung
      • Samsung SmartUX
      • SFTP Poll
      • SMTP Capture
      • Toshiba Unified Client
      • ControlSuite PJ Submission Workflow
      • Web Capture
      • Xerox EIP Connect
      • Unified Client
      • Universal Capture
    • Process Components
      • Overview
      • ApplicationXtender Component
      • Autonomy WorkSite
      • Barcode
      • Bates Stamp
      • Binder
      • Box
      • Command Line Execution
      • d.3
      • Datacap
      • Datacap9
      • Data Filter
      • Directory Services
      • DocTransformProcess
      • Document Writer
      • Documentum (6.x)
      • DocuShare
      • DocuWare
      • ELO
      • FileNet
      • FileNet P8
      • File Options
      • Form Overlay
      • Google Docs
      • HL7
      • HP TRIM
      • Hummingbird/Open Text eDOCS
      • IBM CM
      • IBM CM OnDemand
      • Knowledge Package Builder
      • Knowledge Package Loader - Process
      • Kofax TotalAgility eConnector
      • Laserfiche
      • Notification component
      • Office Converter
      • OneDrive
      • OmniPage Barcode
      • OP Binder
      • OpenText Livelink/Content Server
      • OPOCR
      • Outlook MSG Loader
      • PowerShare
      • Professional Image Management
      • ProLaw
      • Redaction
      • RightFax Route
      • Send to Database
      • Send to Dropbox
      • Send to Folder
      • Send to FTP
      • Send to HTTP Help
      • Send to Mail Recipient
      • Send to SFTP
      • SharePoint
      • ControlSuite Print Job Submission
      • VB/J Script
      • VIP
      • Workflow Tracker
      • XML Importer
      • WebDAV
      • Windream
      • Worldox
      • XML Generator
    • Route Components
      • Overview
      • ApplicationXtender Component
      • Autonomy WorkSite
      • Box
      • Datacap
      • Datacap9
      • Documentum (6.x)
      • DocuShare
      • DocuWare
      • ELO
      • FileNet
      • FileNet P8
      • Google Docs
      • HP TRIM
      • Hummingbird/Open Text eDOCS
      • IBM CM
      • IBM CM OnDemand
      • IXOS
      • Kofax TotalAgility
      • Laserfiche
      • Multi Router
      • OneDrive
      • OpenText Livelink/Content Server
      • PowerShare
      • ProLaw
      • RightFax Route
      • Send to Database
      • Send to Database (Bulk)
      • Send to Dropbox
      • Send to Folder
      • Send to FTP
      • Send to HTTP Help
      • Send to Mail Recipient
      • Send to PC
      • Send to SFTP
      • SharePoint
      • ControlSuite Print Job Submission
      • VB/J Script
      • WebDAV
      • Windream
      • Worldox
      • XML Generator
    • Sunset Pack
      • Sunset Pack
      • Alchemy
      • Alfresco
      • Content Management Queue
      • Encryption/Decryption
      • Fortis
      • FortisBlue
      • Konica Minolta MFP
      • LAN Fax
      • Lotus Notes Domino
      • Send to Printer
      • Sharp MFP (OSA)
      • Xerox
    • Applications and Clients
      • Welcome to the AutoCapture Client component
      • Installing the AutoCapture Client
      • Using the AutoCapture Client application
      • Capturing Microsoft Office documents or messages
      • Using AutoCapture Explorer client
      • Configure AutoCapture client settings
      • Customize AutoCapture client
      • Welcome to Bates Stamp Server Administrator
      • Getting started
      • Configuring
      • Restrictions and limitations
      • Troubleshooting tips
      • Welcome to Bates Stamp Server Supervisor
      • Getting started
      • Configuring
      • Restrictions and limitations
      • License Manager overview
      • License Manager window
      • Creating a license report
      • Checking server version
      • Send to PC Client Configuration dialog box
      • Troubleshooting tips
      • Welcome to the Status Monitor application
      • Introduction
    • Appendices
      • Appendices
      • Date and time formats
      • Field Expressions
      • Using Conditional Field
      • AutoStore ControlSuite Service settings
  • Print Management - Equitrac
    • Introduction
      • What is Equitrac?
      • Core Server Components
      • Supporting Components
      • Application-level Access Permissions
      • Windows-level Access Permissions
      • Additional Documentation
    • System Dashboard Overview
      • System Dashboard - Licenses
      • System Dashboard - Accounts
      • System Dashboard - Devices
      • System Dashboard - Accounting
    • Create and Manage Accounts
      • Accounts Overview
      • Create New Accounts
      • Work with Departments
      • Work with User Accounts
      • Configure Active Directory Synchronization
      • Configure LDAP Synchronization
      • Manage User Accounts
      • Search Filters
      • User Authentication
      • External User Authentication
      • Select Notification Methods
      • Charge to Departments
      • Account Charging and Limits
      • Escrow
      • Delete Objects in Synchronized Directories
      • Configure Unlimited Printing
      • Handle Unidentified Documents
      • Associate Swipe Cards with Equitrac Accounts
      • Configure the Mail Server for Email Notifications
      • Implement PINs
      • Control Transaction Tracking
      • Work with Self-service Accounts
      • Configure the Guest User Feature
      • Configuring the Account Monitor Popup
    • Working with Billing Codes
      • Enabling System-Wide Billing Code Access
      • Configuring Billing Code Popup Behavior
      • Creating Billing Codes
      • Enabling User or Department Billing Codes
      • Removing Billing Codes from a User or Department
      • Synchronizing Billing Codes
      • Using Client Billing on a Workstation
    • Managing Devices
      • Device Types
      • Device Status Tracking
      • Editing and Removing Devices
      • Importing Devices
      • Physical Devices
      • Embedded Devices
      • VPSX Devices
      • InfoPrint Manager Devices
      • Configuring Print Queues
      • Managed Queues
      • I-Queues
      • Print Job Submission
      • Workstation Devices
      • Configuring eCopy ShareScan
      • Setting up a Print Separator Page
    • Device Monitoring with DME
      • DME Workflow
      • SNMP Communication Requirements
      • Configuring SNMP Communication
      • Selecting Devices for DME to Monitor
      • Generating Device Status Reports
      • Routing Based on Device Status
    • Control Terminals
      • Card Reader Hardware Overview
      • Configuring Ethernet Card Readers
      • Associating the Card Reader with Another Printer
      • Managing Ethernet Card Readers
      • Recovering an Inaccessible Card Reader
    • HID Cards
      • HID Decoding
      • Supported HID Card Types
    • Advanced Printing Configuration
      • Enabling Secure Printing
      • Managing Device Pull Groups
      • Setting Up Follow-You Printing
      • Releasing Prints to First Available DRE
      • Printer Driver Management
      • Configuring Send To Printing
      • Desktop Printing
    • Configuring Price Lists
      • Overview of Price List Types
      • Price List Workflow
      • Cost Calculation and Currency
      • Creating Basic Print/Copy Price Lists
      • Advanced Print/Copy Price Lists
      • Creating Large-Format Price Lists
      • Fax Price Lists
      • Scan Price Lists
      • Departmental Pricing
      • Default Price Lists
      • Primary vs. Dual Pricing
      • Assigning Price Lists
      • Applying Price Lists
      • Repricing Jobs on Release
    • Routing Rules
      • Rules Overview
      • Creating Print Rules
      • Interactive Print Rules
      • Copy Rules
      • Working with Routing Groups
      • Creating Desktop Print Rules
    • Scheduling Tasks
      • Defining a Schedule Recurrence
      • Scheduling a Report Task
      • Scheduling a Billing Code Task
      • Schedule an Arbitrary Command
      • Scheduling a Color Quota Task
      • Scheduling an Account Balance Task
      • Scheduling a Purge Transactions Task
      • Running a Missed Task
      • Suspending, Resuming, or Removing a Scheduled Task
    • Creating and Running Reports
      • System Dashboard Reports
      • Configuring a Savings Report
      • Scheduling Reports to Run Automatically
      • Running Consolidated Reports
    • Manage Scan and User Workflows
      • Configuring Workflows
      • Configuring Workflow Containers
      • Configuring Scan Processing and Delivery
      • Configuring SMTP Mail Server for SPE
      • Load Balancing
      • Configuring Load Balancing
      • Configuring SPE Nodes
      • Configuring Scan Destinations
      • Enabling Scan-to-Me
    • Scan Client
      • Working with the Scan Client
      • Using the Scan Filters
      • Sorting the Scan List
      • Additional Functions
    • User Dashboard
      • Enabling Account Balance Transfers
      • Enabling PIN Management
      • Setting Default Billing Code
      • Displaying Color Quota
    • Using Equitrac Utilities
      • Import Utilities
      • Import Campus Card Account Information
      • Directory Synchronization Access Permissions
      • Purge Database Transactions
      • Modifying User Accounts from a Flat File
      • Map LPR User IDs
      • Print Queue Viewer
      • Running Print Queue Viewer on a Workstation
      • Diagnostics
    • Glossary
  • Output Management - Output Manager
    • Getting Started
      • Welcome to Kofax Output Manager
      • ControlSuite overview
      • Getting started
      • Concepts
      • User interfaces
      • Instances of Output Manager
      • Services
      • Output Manager applications
      • Learning about the Output Manager Console
      • Customizing the grid views
      • Configure security console
      • Configure columns
      • Using Output Manager in a Citrix environment
    • Users
      • Managing users
      • Managing Output Manager security roles
    • Devices
      • Learning about the Devices application
      • Managing devices
      • Manage device groups
      • Add devices
      • Modify devices
      • Create destinations
      • Search for devices
      • Managing devices through SNMP
      • Ethernet Card Reader
      • RF IDeas Ethernet 241 Card Reader
    • Queues and Universal Postscript Driver
      • Converting Windows queues
      • Output Manager Universal PostScript Driver
    • Security
      • Output Manager security
      • File store encryption
    • Sources
      • Learning about the Sources application
      • Manage Source groups
      • Add sources
      • Modify Sources
      • Remove Sources
      • Import Sources
      • Search for Sources
      • Configure security for Sources
      • Managing sources
      • Configuring document property profiles
    • Destinations
      • Learning about the Destinations application
      • Manage destination groups
      • Add destinations
      • Modify destinations
      • Remove destinations
      • Import destinations
      • Redirect destinations
      • Search for destinations
      • Configure security for destinations
      • Routing documents
      • Managing destinations
    • Documents
      • Learning about the Documents application
      • Learning about the Library application
      • Managing documents
      • Working with documents
      • Configure global document properties
    • Output Processes and Actions
      • Output processes
    • Cost Tracking and Management
      • Print rules profiles
      • Create a desktop client profile
      • Assigning costs to billing accounts
      • Allowances
      • Configure balance settings
      • Import billing accounts
      • Managing Windows Queues
    • Rules and Tasks
      • Rules
      • Scheduling tasks
    • Reports
      • Learning about the Reports application
      • Working with reports
      • Using the Report Preview window
      • The Report Designer
    • Resources
      • Managing resources
    • Server and Database Administration
      • The Message Console
      • Using the Message Console
      • Set general preferences
      • System Health utility
      • Managing services through Microsoft Windows
      • Managing product components
      • SSL certificates
      • Backing up and restoring the Output Manager database
      • Configure NetWeaver integration
      • Notifications
    • User Interface Reference
      • @DateTimeToString dialog box
      • @LookupCsv dialog box
      • @Parse dialog box
      • @StringToDateTime dialog box
      • Add Columns dialog box
      • Add Destination (from Devices) dialog box
      • Add Destination dialog box
      • Add Source dialog box
      • Ad Hoc Rule dialog box
      • Ad Hoc Rules Manager dialog box
      • Adjust Message Priority dialog box
      • Adjust User Custom Properties dialog box
      • Advanced Costing Profile dialog box
      • Alert Rule dialog box
      • Alert Rules Manager dialog box
      • Allowances Profile dialog box
      • Assign Access Control dialog box
      • Bitmap Output tab
      • Browse LDAP Server dialog box
      • Burst Document - Line Mode dialog box
      • Burst Document - Page Mode dialog box
      • Business Rule dialog box
      • Business Rules Manager dialog box
      • Configuration tab
      • Configure Columns utility
      • Configure Device dialog box
      • Configure Document Properties utility
      • Configure IP Ranges dialog box
      • Configure Kiosk dialog box
      • Configure Method Call dialog box
      • Configure Transform dialog box
      • Configuring administrative options
      • Connect to Output Manager Server dialog box
      • Create Package dialog box
      • Create Resource or Edit Resource dialog box
      • Custom DBM Activation dialog box
      • Deactivate DBM Components dialog box
      • Department dialog box
      • Departments tab
      • Desktop Client Installation dialog box
      • Desktop Client Profile dialog box
      • Destination Capabilities dialog box
      • Destination Configuration dialog box
      • Destination Configuration (bulk settings) dialog box
      • Destination/Device Output and SNMP Alert History window
      • Detect Readers dialog box
      • Device Configuration dialog box
      • Device Profile dialog box
      • Device wizard
      • Display Client Pop-up dialog box
      • Document Library Profile dialog box
      • Document Owner Mapping tab
      • Document Properties dialog box
      • Document Properties Profile dialog box
      • Edit LDAP User dialog box
      • Edit Windows User dialog box
      • Error Handling Profile dialog box
      • Exception Fields dialog box
      • Export Reports dialog box
      • Failover Profile dialog box
      • File Store dialog box
      • Filter Profiles tab
      • Font Face Configuration dialog box
      • Fonts tab
      • General tab (Transform Package)
      • Global Group Routing Map dialog box
      • Group Routing Configuration dialog box
      • Groups tab
      • Headers from Data tab
      • Import Reports dialog box
      • Ini Resource dialog box
      • Input Options tab
      • Job Parsing tab
      • Job Ticket tab
      • Job Status Manager dialog box
      • Job Status Mapping Profile dialog box
      • LDAP Group dialog box
      • LDAP Server dialog box
      • LDAP User dialog box
      • Learning about the Audit Console
      • Library Settings tab
      • License Information Utility
      • Mail Server Search dialog box
      • Manage Billing Accounts Utility
      • Manage CsvDocProp Resources dialog box
      • Manage Product Components Utility
      • Manage Profiles dialog box
      • Manage Resources dialog box
      • Manage Devices Utility
      • Manage Windows Queue Quota Profiles dialog box
      • Manage Windows Queues Utility
      • Merge Package dialog box
      • MFP Kiosk Preferences Profile dialog box
      • Modify Document dialog box
      • Native Headers tab
      • New Device dialog box
      • Notification Profile dialog box
      • OM Group dialog box
      • OM User dialog box
      • Opening Windows utilities
      • Organizational Units Container Specification dialog box
      • Outbound Email Profile dialog box
      • Output Options tab
      • Package Boundary Fields dialog box
      • Package Manager dialog box
      • Page Layout tab
      • PDF Output tab
      • Power Rule dialog box
      • Preview window
      • Printer Family Profile dialog box
      • Process Designer Utility
      • Remove From Document dialog box
      • Rename Process dialog box
      • Resource Manager dialog box
      • Resources tab
      • Role Manager dialog box
      • Route to Destination (Advanced) dialog box
      • Run Command dialog box
      • Schedule dialog box
      • Schedule Manager dialog box
      • Security Configuration dialog box
      • Select Detection Options dialog box
      • Select devices dialog box
      • Select Organizational Units dialog box
      • Select Redirected Destination dialog box
      • Select User Accounts/Groups to Import dialog box
      • Select User dialog box
      • Send Email dialog box
      • Set Document Owner - Advanced dialog box
      • Set Document Owner - Guest dialog box
      • Set Failover Profile dialog box
      • Set Filter Profile dialog box
      • Set General Preferences Utility
      • Set Library Filing Profile dialog box
      • Set Notification Profile dialog box
      • Set Output Process dialog box
      • Set Priority in Group dialog box
      • SNMP Server Configuration dialog box
      • Source Properties Profile dialog box
      • Source Configuration dialog box
      • Source Configuration (bulk settings) dialog box
      • Specify LDAP Server Connection dialog box
      • Specify SQL User dialog box
      • Text Extraction Variable Definition dialog box
      • Text Resource dialog box
      • Transform Adept dialog box
      • Transform Office Files dialog box
      • Transform Package dialog box
      • Transform Record Mode (Advanced) dialog box
      • Transform Record Mode (Basic) dialog box
      • Universal PS Driver Wizard
      • Unzip Document dialog box
      • User Information Stamping dialog box
      • User and Group Selection dialog box
      • User Print Rules Profile dialog box
      • User Print Rule dialog box
      • User Print Rules Manager dialog box
      • Users tab
      • Viewer Configuration dialog box
      • Watermarking dialog box
      • Windows Queue Quota Profile dialog box
      • Windows Queue Quota Rule dialog box
      • Windows Queue Print Rules Manager dialog box
      • Windows Users and Groups dialog box
      • Zip Package dialog box
  • Mobile - Business Connect
    • Overview
      • Introduction
      • Business Connect Features
      • Product Compatibility
      • System Requirements
      • Prerequisites
      • Mobile Device Management Integration
    • Server Configuration
      • Business Connect Server Configuration
      • Layout Configuration
      • Client Support Setup
      • Feature Access Configuration
      • Geo-Location Management
      • MFD and Printer Management
      • User and Device Management
      • Localization and Multi-Language Support in Business Connect
      • Business Connect Server Logs
      • Troubleshooting
    • Mobile Device Management Integration
      • Configure the Mobile Server URL in AirWatch Console
      • Configure the Mobile Server URL in MobileIron
      • Configure the Mobile Server URL in BlackBerry UEM
      • Configure the Mobile Server URL in Intune
    • Configuring Business Connect Manually
      • Database Configuration
      • Workflow Engine Configuration
      • About ControlSuite™ Enrollment
      • Printing Services Configuration
      • Web Server Configuration
      • Support Service Configuration
      • Support Service Configuration in Standalone Mode
      • Security Configuration
      • Launching Admin Tool
      • Configuring Web Capture for Business Connect Server
      • Configuring SSL for Business Connect
  • Integrations
    • From Capture to Print Management
      • From Capture to Print Management - Overview
      • Via AutoStore Process
      • Via AutoStore Route
    • From Capture to Mobile
      • AutoStore to ControlSuite mobile
      • Configure Server Manager in AutoStore
      • Create a new workflow
      • General settings
      • Print Settings
      • Properties
    • From Mobile to other ControlSuite Components
      • From Mobile to other ControlSuite Components - Overview
      • Configure Server Manager in AutoStore
      • Configure Business Connect Server Configuration Manager - Printing Services tab
      • Configure Business Connect Server Configuration Manager - Web Server tab
      • Create a new task
      • Add components
      • Create a new workflow
      • Transforming the document
      • General settings
      • Print Settings
      • Properties
      • Route the print job
    • From Print Management to Capture and Mobile
      • Send documents from print management and mobile to capture
    • From Print Management to Output Management
      • Send documents from print management to output management
    • From Output Management to Capture
      • Send documents from output management to capture
    • From Output Management to Print Management
      • Send documents from output management to print management
    • From Output Management to Mobile
      • Send documents from the output management to mobile
  • Device Registration Service
    • Device Registration Service User Guide
      • Using the Device Registration Service
      • Troubleshooting Device Registration Service
  • Device Web Server
    • Device Web Server overview
      • View the DWS Web administration page
      • DWS failover
    • Epson
      • Overview
      • Managing the Device Web Server
    • Toshiba
      • Overview
      • Managing the Device Web Server
  • ControlSuite Clients
    • Kofax Combined Client for Konica Minolta
      • Overview
      • Implementation checklist
      • Requirements
      • ControlSuite deployment
      • Prepare the MFP to run the Kofax Combined Client for Konica Minolta
      • Configuring the Kofax Combined Client for Konica Minolta
      • Using the Kofax Combined Client for Konica Minolta
      • Reference
      • Restrictions and Limitations
      • Troubleshooting
    • Kofax Combined Client for Ricoh
      • Overview
      • Checklist: Implementation
      • Requirements
      • Configuring the Kofax Combined Client for Ricoh
      • Using the Kofax Combined Client for Ricoh
      • Reference
      • Restrictions and limitations
      • Troubleshooting the Kofax Combined Client for Ricoh
    • Kofax Unified Client for Brother
      • Overview
      • Preparing for deployment
      • Installing the Unified Client for Brother
      • Using the Unified Client for Brother
      • Device Settings
      • Unified Client failover
      • Troubleshooting
    • Kofax Unified Client for Canon
      • Overview
      • Preparing for deployment
      • Installing the Unified Client for Canon
      • Using the Unified Client for Canon
      • Kofax Unified Client for Canon device settings
      • Appendix: Additional configuration Instructions
      • Appendix: Additional AutoStore Instructions
      • Troubleshooting
    • Kofax Unified Client for Epson
      • Overview
      • Preparing for deployment
      • Installing the Unified Client for Epson
      • Setting up the Epson MFP
      • Configuring the Unified Client for Epson
      • Appendix
    • Kofax Unified Client for HP
      • Overview
      • Preparing for deployment
      • Installing the Unified Client for HP
      • Using the Unified Client for HP
      • Device settings
      • Unified Client failover
      • Troubleshooting
    • Kofax Unified Client for Ricoh Deployments
      • Contents
      • Ricoh SOP 1.1 Deployment Guide for AutoStore
      • Ricoh SOP 1.1 Deployment Guide for AutoStore and Equitrac
      • Ricoh SOP 1.1 Deployment Guide for AutoStore and Output Manager
      • Ricoh SOP 1.1 Deployment Guide for Output Manager
      • Ricoh PCC 5.1 Deployment Guide for Equitrac
      • Ricoh PCC 5.1 Deployment Guide for Equitrac and AutoStore
    • Kofax Unified Client for Toshiba
      • Contents
      • AutoStore solution overview
      • Equitrac solution overview
      • AutoStore and Equitrac solution overview
      • Reference
    • Kofax Smart UX Unified Client for Samsung
      • Overview
      • Checklist: Implementation
      • Requirements
      • Configuring the Unified Client for Samsung Smart UX
      • Using the Unified Client for Samsung Smart UX
      • Reference
    • Kofax Unified Client for Xerox
      • Overview
      • System requirements
      • Prepare for deployment of Unified Client for Xerox
      • Deploy Unified Client for Xerox
      • Using Unified Client for Xerox
      • Reference
      • Debugging tips
      • Troubleshooting the Unified Client for Xerox
    • Kofax Combined Unified Client for Xerox
      • Overview of the Unified Client for Xerox EIP Connect
      • Implementation checklist
      • Requirements
      • Configuring Unified Client for Xerox EIP Connect
      • Using the Kofax Unified Client for Xerox EIP Connect
      • Application navigation
      • Reference
      • Troubleshooting
    • Embedded Client for Canon MEAP
      • Introduction
      • Pre-installation
      • Embedded Application Installation
      • Server-Side Configuration
      • User Workflows
      • Administrator Reference Material
      • Log Files
      • Troubleshooting
      • Glossary
    • Embedded Client for Fuji Xerox ECSP
      • Introduction
      • ControlSuite deployment
      • MFP configuration
      • Server-side configuration
      • Equitrac USB Card Reader plugin
      • User workflows
    • Embedded Client for Fuji Xerox EIP
      • Introduction
      • ControlSuite deployment
      • Server and MFP configuration
      • User workflows
    • Embedded Client for HP OXP
      • Overview
      • Installation
      • ControlSuite deployment
      • Server-Side Configuration
      • User Workflows
    • Embedded Client for Lexmark
      • Introduction
      • Pre-Installation
      • ControlSuite deployment
      • Server-Side Configuration
      • Embedded application installation
      • User workflows
      • Administrator reference material
      • Log files
      • Troubleshooting
      • Appendix A: Uninstallation
      • Appendix B: Third-Party Software Licenses
      • Glossary
    • Embedded Client for Sharp-OSA
      • Introduction
      • MFP and Server Configuration
      • User Workflows
    • Embedded Client for Xerox ECSP
      • Overview
      • ControlSuite deployment
      • MFP configuration
      • ColorQube 92xx series
      • Server-side configuration
      • User workflows
    • Embedded Client for Xerox EIP
      • Introduction
      • ControlSuite deployment
      • MFP configuration
      • Server-side configuration
      • User workflows
    • Embedded Client for Xerox EPA-EIP
      • Introduction
      • Supported MFPs
      • Server and MFP Configuration
      • User Workflows
  1. Home
  2. Capture - AutoStore
  3. Process Components
  4. ProLaw
  5. Troubleshooting tips

Troubleshooting tips

AutoStore service has to run under domain’s account.
Related reference
Connection Parameters Tab
Export to Matter Tab
Create new Transaction Tab
Export to Transaction Tab
  • Capture - AutoStore
    • AutoStore Overview
    • Welcome to AutoStore Process Designer
    • Using AutoStore Process Designer
    • AutoStore Process Designer user interface
    • Capture Components
    • Process Components
      • Overview
      • ApplicationXtender Component
      • Autonomy WorkSite
      • Barcode
      • Bates Stamp
      • Binder
      • Box
      • Command Line Execution
      • d.3
      • Datacap
      • Datacap9
      • Data Filter
      • Directory Services
      • DocTransformProcess
      • Document Writer
      • Documentum (6.x)
      • DocuShare
      • DocuWare
      • ELO
      • FileNet
      • FileNet P8
      • File Options
      • Form Overlay
      • Google Docs
      • HL7
      • HP TRIM
      • Hummingbird/Open Text eDOCS
      • IBM CM
      • IBM CM OnDemand
      • Knowledge Package Builder
      • Knowledge Package Loader - Process
      • Kofax TotalAgility eConnector
      • Laserfiche
      • Notification component
      • Office Converter
      • OneDrive
      • OmniPage Barcode
      • OP Binder
      • OpenText Livelink/Content Server
      • OPOCR
      • Outlook MSG Loader
      • PowerShare
      • Professional Image Management
      • ProLaw
        • Welcome to the ProLaw component
        • Getting started
        • Configuring the ProLaw component
        • ProLaw component RRTs
        • Restrictions and limitations
        • Troubleshooting tips
      • Redaction
      • RightFax Route
      • Send to Database
      • Send to Dropbox
      • Send to Folder
      • Send to FTP
      • Send to HTTP Help
      • Send to Mail Recipient
      • Send to SFTP
      • SharePoint
      • ControlSuite Print Job Submission
      • VB/J Script
      • VIP
      • Workflow Tracker
      • XML Importer
      • WebDAV
      • Windream
      • Worldox
      • XML Generator
    • Route Components
    • Sunset Pack
    • Applications and Clients
    • Appendices
Disclaimer: The products and services discussed in this documentation were previously owned by Nuance Communications, Inc. Please be advised that verbiage contained within may reflect this. © 2020 Kofax. All rights reserved.
Kofax, Inc.