Update DWS certificates

If you are updating a previous version of ControlSuite, and the Device Web Service (DWS) is updated from version 5.8 to version 5.10, the new certificates are not used.

Complete the following steps to use the DWS 5.10 certificates:

  1. Open Windows Services, right-click Device Web Server and select Stop.
  2. Go to C:\Windows\System32\config\systemprofile\AppData\Local\Nuance\Integrated\DWS\webserver\conf.
  3. Delete the following files: dws-root.ca, dws-server-keys.jks, and dws-signed-server-key.jks.
  4. Start DWS in Windows Services.
  5. If any device was registered against DWS using the old certificate, remove the certificates named Nuance DWS CA and update the root CA on the device using the C:\Windows\System32\config\systemprofile\AppData\Local\Nuance\Integrated\DWS\webserver\dws-root-ca.der file.
  6. Confirm that any updated devices allow you to login.