Before performing any Device Registration Service (DRS) actions, it is recommended
that you verify the following TLS certificate configuration on the Ricoh MFP.
Note: If
you are not using a self-signed certificate (generated by the device), but instead
using a certificate signed by a Certificate Authority (CA), you must import the CA
certificate into DRS.
After installing DRS , complete the following steps.
Verify that the device certificate is installed and the TLS certificate is
specified.
On the Web Image Monitor application (which allows users to remotely
monitor and change the network configuration via web browsers as long as
the target MFP is networked and has an IP address), open Device Management > Configuration > Security > SSL/TLS.
If the SSL/TLS certificate is not selected,
select it.
Click OK.
Verify that the Ciphertext Priority option is selected.
On the Web Image Monitor application, open Device Management > Configuration > Security > Device Certificate.
In the Permit SSL/TLS Communication field,
select Ciphertext Priority.
Note: If you are not using a self-signed certificate (generated by the
device), but instead using a certificate signed by a Certificate
Authority (CA), you must import the CA certificate into the
appropriate Trusted Root CA store of the system where DRS is
installed.
Note: To use Ricoh configuration tools, you must
select at least one of the following options:
TLS1.0, TLS1.1, or
TLS1.2 (support for SSL 3.0 has been
discontinued). Support for the newer cryptographic protocols such as
TLS 1.1 and 1.2 are provided to Windows through the Security Support
Provider Interface (SSPI) API. To enable TLS versions, use Registry
Editor. Once the registry changes are made, you may need to restart
your server.
Note: You can also configure these settings using
the operation panel under Extended Feature
Settings by selecting available functions. This
operation panel is only displayed on the MFP device after logging in
with administrator credentials.