Enabling Escrow

To configure Equitrac to enable escrow for any combination of user, department, or billing codes, do the following:
  1. In System Configuration, select Global Configuration Settings > Accounting and Quotas > Charging, Limits and Precision.
  2. In the Account limits section, select the account(s) to Enforce account limits against.
  3. Select the Enable escrow option.
  4. Select how to handle escrow when CAS is unavailable or offline from the When CAS unavailable option
    • Allow - Allows prints to release, but does not escrow transactions.
    • Block - Blocks all print and copy transactions.

Note: When CAS is offline, the account may still go into negative since no data is collected from DRE to set a pre-charge amount for the job.

  1. Set the escrow Expiry time in hours (default is 1 hour). If transactions do not occur before the expiry time, all associated escrow held for the specified accounts are removed.
  2. Click Apply to save the settings.