Use Release All

The Release All feature for ApeosPort-IV devices enables users to release all of their queued print jobs without using the Follow-You Printing application. Depending on how Web System Manager is configured, users can either release their jobs automatically after login, or through the MFP Service screen.

If the embedded device authentication in Web System Manager > Configuration > Devices > Embedded devices is set to Automatic release of all print jobs upon validation, then users can release their queued print jobs directly after login without using the MFP Service screen. See Enabling Release All. After the jobs are released, the user can either logout or continue to the MFP Service screen and perform additional tasks.

If the Automatic release of all print jobs upon validation option is not selected, then the user must use the Release All button on the MFP Services screen to release all of their print jobs.

To use Release All from the MFP Service screen, do the following:

  1. On the MFP Login screen, enter your User ID in the Registered User field, or swipe your card. If Web System Manager is configured to prompt for Secondary PIN, the user may also need to enter their password.
  2. Depending on how Web System Manager is configured, one of the following occurs after user authentication:
    • The MFP Service screen opens, and the user can touch the Release All button to release all of their jobs.
    • The Billing Code screen opens, and the user must enter a billing code before proceeding to the MFP Service screen. If the user has only one associated billing code, then the prompt is suppressed, and the billing code is automatically applied to the job.
  3. On the MFP Service screen, touch Release All to release all of the current user’s documents from the print queue.
  4. After selecting Release All, the following message appears on the screen: Please wait...jobs are being released.
  5. When all the jobs are released, the following message appears on the screen: NN jobs have been released.
The last message close automatically after 5 seconds, and the MFP Service screen opens. The user can either continue to perform additional tasks or logout.