Ethernet Card Reader troubleshooting

The following table describes the behavior of the LED patterns when the card reader is offline and provides possible tips to fix the error.
LED Behavior Meaning Action
One green blink The card reader’s network port has an Ethernet link, but does not have a valid IP address.
  • Verify with your IT department that a DHCP server is accessible at this network drop.
  • Verify with your IT department that the DHCP server will assign an IP address to devices with the Vendor Class Identifier (DHCP Option 60) "Baltech Proxreader".
Two green blinks The card reader is attempting to connect to its configured host or has not been added to the system.
  • If this light pattern continues for more than 60 seconds, verify the system configuration and manually add the card reader, if required.
One red blink The card reader cannot detect an Ethernet link on either of its ports.
  • Verify that the Ethernet cable is connected.
Two red blinks The card reader automatically discovered the printer and its host server, but was unable to connect to the system.
  • Add and configure the card reader to the system manually.
Three red blinks The card reader cannot connect to its configured host, the host servers might be down, or there is a network problem.
  • Verify the host and network operation, then disconnect and reconnect the card reader to reset.
Four red blinks The card reader has detected that the IP address assigned to it is already in use by another device on the network.
  • Contact your IT department to identify the device with the same IP address. Change the IP address of the card reader or the conflicting device.
  • If no change was required to the card reader’s IP address, then disconnect and reconnect the card reader to reset.