Xerox ECSP cannot be configured unless Custom Service is installed on the MFP. To
determine if custom services is installed on a WC57xx series, perform these
steps:
Open a Web browser and enter the URL http://<MFP IP
address> in the Address field.
Select the Properties tab, and log in with your
Administrator user ID and password when prompted.
In the left pane, select the General Setup folder, then
select Custom Service Setup.
Click Edit beside the Custom Service
Registration option.
Click Enable All, then click
Save. The Custom Services button
is now on the MFP user interface when All Services is
selected.
If you cannot access or locate these options, contact Xerox regarding correct
installation of Custom Services.