› About configuring scanners › Setting up scanning devices

Setting up scanning devices

Tungsten Scanner Setup Wizard is used to configure ScanStation (a ShareScan Client) to communicate with a scanning device (scanner or network MFP) for the best possible scanning results.

Scanning device settings

  1. In the Administration Console, select Devices > <device name/IP address> > Settings > Scanner.
  2. Click the Driver Name row and click the far right corner.

    The Select Scanner window appears with the list of all available scanning devices. In some cases, the scanning devices are located elsewhere in a network. The scanning devices fall into two categories: TWAIN and ISIS.

  3. Select the scanning device to be used by ScanStation in the Wizard.

    • Setup: Launches the Wizard to test your scanning device. The Wizard performs some tests, creates and stores hints, and returns to Administration Console.
    • OK: Selects the scanning device and returns to Administration Console if the scanning device already has hints. Otherwise, launches the Wizard if there are no hints, that is, the setup has not been performed yet.
    • Cancel: Stops the operation.

We recommend performing all tests to create necessary hints. Hints are scanning device specific data used for optimizing scanning process.

You select a TWAIN/ISIS driver when you license a TWAIN/ISIS scanning device. You select a different driver in the following cases:

  • If you change the device.
  • If you selected the wrong driver.

Testing scanning device

You can test your scanning device in the Wizard to make sure it works properly and to perform additional tests.

There are only few scanning device drivers which fully meet the appropriate standard. Also, there are some ambiguities in the standards themselves. Therefore, the Wizard uses hints to cover these differences. These hints are stored in a database installed with the Wizard for all scanners which were tested by us. When performing tests, the Wizard tests the connection between the computer and your scanning device and creates hints for the scanning devices.

Before you start, make sure the scanning device is powered and the cable is connected and close any other applications that might be using your scanner. Also check that the device is set to online mode.

  1. Select from the following options that you want to apply: Basic scan test (recommended), Check ADF capabilities, Paper sizes supported, Black and white scan test, Gray scan test, and Color scan test.

    For advanced users: Additional tests, Advanced settings, and Hint editor (optimizes your scanner’s performance but you risk degrading its performance or even disabling its scanning capability).

  2. You are prompted a basic scan check and additional tests (for advanced users). Insert a test document or photograph in your scanning device, and then click Next.
  3. When your scanning device's native user interface appears, select all the default settings in one of the color modes and proceed through a complete scan.
  4. After basic scan test has passed, if the scan appears to be correct, click Next to perform the next test. Otherwise, make the image correct with the following options: invert, rotate, flip horizontally, or flip vertically.
  5. If the image is missing or incomplete, there may be an issue with your scanning device. In this case, check that you correctly inserted a document or photograph and that the page size setting is suitable and click Next.
  6. Check the ADF capabilities: The Wizard determines your scanner type. If this is incorrect, select the appropriate type. This test checks how your scanner's ADF detects the presence of paper in its input. If the test fails, your scanner either continues to scan endlessly from the flatbed when the ADF becomes empty or a dialog from Administration Console appears on each page.
  7. Check paper sizes supported: The Wizard determines your scanner type. If this is incorrect, select the appropriate type. You are presented some page sizes that your scanner supports by its flatbed. Click Adjust to change paper sizes.
  8. Black and white scan test: If the Wizard detects that your scanner is capable to scan in black and white, it tries to scan in black and white (binary) mode.
  9. After the scan test has passed, if the scan appears to be correct, click Next to perform the next test. Otherwise, make the image correct with the following options: invert, rotate, flip horizontally, or flip vertically.
  10. The last two selections are repeated for grayscale and color modes.
  11. Click Finish to go back to the Select Scanner window.