Tracing service

The Tracing service provides a mechanism to capture trace information (information and error messages from the ShareScan Manager, Connectors, and eCopy services) in a log file. You can configure this capturing mechanism by enabling the Tracing service in the Administration Console. Using this functionality helps troubleshoot potential configuration and functional issues.

ShareScan web clients and the ScanStation application also use the Tracing Service.

Since tracing degrades system performance, you typically utilize it:

• When working with customer support
• Until you have finished configuring your ShareScan system