Configuring the extender

Before configuring the Lookup Extender, configure the Image Control or the FPE extenders (or the extenders and document services you want to use) to ensure that data publishing keys resulting from a barcode recognition or zonal OCR are set up properly.

As the extender interacts with databases supported by OLE DB, you must ensure that you have the relevant OLE DB driver installed when you plan to use a database type which is not supported by Windows by default (for example, Oracle).

The ShareScan software includes timers that automatically log you off after a certain period of inactivity. However, when the Cost Recovery Service is enabled, these timers are disabled and you remain logged on until you press End or Complete on the terminal, or until the terminal times out.

To configure the extender, do the following.

  1. Select the Services tab in the ShareScan Administration Console. This tab displays a list of available services.
  2. Select the Lookup Extender service.
  3. Click New to create a new connection (or select a database you want to connect to) on the Databases tab of the Configure Document Service (Lookup Extender) window.
  4. Create a query to use the Lookup Extender.
  5. Use the Lookup settings tab to fine-tune the settings used when performing lookup queries on the connected database.
  6. Use the Settings tab to regulate additional settings.
  7. Click Save Current Profile or Save Current Profile As to save your settings.