Error messages
Registration error messages
| Code | Message | Comments |
|---|---|---|
| 400 | Failed to register device with DWS. | Device errors. Contact Support for assistance. |
| 401 | Invalid credentials. | Verify that you entered the correct credentials and try logging on again. |
| 402 | Failed to deregister device from DWS. | Device errors. Contact Tungsten Support for assistance. |
| 403 | Failed to configure DWS server. | Try again later. |
| 503 | Device is not reachable. |
You receive this message when you run one of the following actions in DRS with an invalid IP address or host name:
|
| 505 | DWS installation aborted due to licensing restrictions. | Contact Tungsten Support. |
| 506 | Product has not been installed. | |
| 507 | DWS installation procedure has not completed yet, checking prerequisites. | Review the installation checklists and try again. |
| 508 | DWS server not reachable. | Try again later. |
| 509 | DWS authentication failed. | Contact Tungsten Support. |
| 510 | DWS installation failed. | A device was in use or had a logged on user. Restart the device and make sure no user are logged on to the device, and there are no running scan jobs and registration processes. Then, try deploying the client again. |
| 511 | DWS certificate invalid. | Verify the certificate details or use another certificate. |
| 512 | Failed to sync asset to the following DWS servers: xxxx. | Reconfigure using the appropriate image. Supported image formats are .jpg, .png, and .bmp. |
| 513 | The customization has already been installed on DWS server: xxxx. | |
| 514 | Failed to apply customization on DWS server: xxxx. | Verify assets and workflows configuration for the device configuration. |
| 515 | Failed to remove customization on DWS server: xxxx. | Verify the device configuration and try again. |
| 516 | Failed to sync workflow to the following DWS server:xxxx. | Verify the workflows selected in the device configuration and try installing again. |