Troubleshooting tips
| Problem | Solution |
|---|---|
| Watermark | |
| The component cannot process watermark type and the Status Monitor gives
the following error message: Invalid Uri error: Invalid watermark type. |
Check whether the RRT value exactly matches a valid watermark name. |
| The component cannot process file because output file is bigger in size
than input file: Input file size or resolution is too small. |
Check if the watermark image size is bigger than input file size. If it is bigger, the watermark image will be resized to that can be applied. |
| The component cannot process image file types properly if watermarks are applied. | Image file types such PNG, TIF(TIFF), JPG can be used for applying watermark but they are unsupported formats. |
| User Stamping | |
| Stamp text slides toward right side of the page or stamp text on right side runs out of page. | This error appears when only capital letters are used. Make sure the last character is not a capital letter. |
| The following error message is displayed: "Stamping area is too small." |
This error occurs if the stamping area is too small in height to enclose the minimum acceptable part of a stamp (in current version, this value is 50% of stamp height). |
| The following error message is displayed: "Stamping area is too narrow." |
This error occurs if the stamping area is too small in width even to enclose one symbol of the stamp. |