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Send To Printing configuration workflow

Follow the steps below to configure Send To printing on both the server and on the user workstations.

  1. Enable secure printing on the DRE print queues. Send To printing holds jobs in the secure print queue until specified recipients release the jobs. Secure printing must be enabled on the destination printer’s device queue to support this functionality. See Enabling secure printing for instructions.
  2. Grant Print Distribution permissions within System Manager to all users who use Send To printing. Create a separate domain group that includes only users who use Send To printing. In System Configuration, go to Global Configuration Settings > Security and Authentication > Access Permissions, and grant Print distribution access to the new domain group.
  3. Adjust the default job expiry time. Jobs sent on behalf of others remain in the secure print queue for a specified time only. By default, the job remains in the queue for one hour. If this time period is too short, change the default in System Configuration > Global Configuration Settings > Printing > DRE/DRC and Print-to-Me. The user can override this default when selecting Send To printing recipients in the client popup.
    These print jobs consume disk space until they are either released from the secure queue or deleted upon expiry. Ensure that the control terminals can support the increased amount of disk space required, depending on the number of users and nature of documents that are held in the queue for others.
  4. Install at least one Workstation Client feature on each user workstation that supports Send To printing. NetworkPrinting and/or DRC printing needs to be added plus at least one other Workstation Client feature must already be installed on the user workstation. If not, run the client installation, and install one of the following: Cost Preview, Job Rename or Client Billing. These features install the Equitrac Print Provider service that is required to support Send To printing.
  5. Copy the EQPDToolTray.exe utility to each user workstation that supports Send To printing. This utility is installed with the DRE component, and is located in the Program Files\Kofax\Equitrac\Tools folder on the DRE server. Copy the utility to the Program Files\Kofax\Equitrac\Client folder on each user workstation. Double-click the utility to start the service. The Print Distribution icon appears in the Windows task tray.