Enable escrow
To configure Equitrac to enable escrow for any
combination of user, department, or billing codes, do the following:
- In System Configuration, select Global Configuration Settings > Accounting and Quotas > Charging, Limits and Precision.
- In the Account limits section, select the account(s) to Enforce account limits against.
- Select the Enable escrow option.
-
Select how to handle escrow when CAS is unavailable or offline from the When
CAS unavailable option
- Allow - Allows prints to release, but does not escrow transactions.
- Block - Blocks all print and copy transactions.
- Set the escrow Expiry time in hours (default is 1 hour). If transactions do not occur before the expiry time, all associated escrow held for the specified accounts are removed.
- Click Apply to save the settings.
When CAS is offline, the account
may still go into negative since no data is collected from DRE to
set a pre-charge amount for the job.