Preferences tab

The root directory that the service creates to save all temporary directories and files. The server must have proper permission to write to that directory.

Select this check box to use the default IP address of the computer to listen for SMTP messages. When there are multiple network cards with multiple IP addresses on the computer, you can clear this check box to specify the IP address that listens for SMTP messages.

The IP port number that is used between the component and the service for getting all the email and attachments.

Specifies settings for the Extended SMTP (ESMTP) protocol extensions to SMTP. Allows selecting Implicit or Explicit security mode.

• Explicit TLS – Select this check box to use explicit mode of invoking security. The connection starts with the TLS handshake and SMTP only starts after the secure connection has been established.
• Implicit TLS – Select this check box to use implicit mode of invoking security. The connection starts as SMTP and then using STARTTLS, the client can upgrade the cleartext connection to secure connection and complete the SMTP workflow securely.
• Certificate – Click this button to open the Certificate Configuration dialog box.
• This server requires an encrypted connection — Select this check box if the server requires an encrypted connection.
• Requires authentication — Select this check box if the server requires authentication.
• User name — Specifies a user name for authentication. This option is only available when the Requires authentication check box is selected.
• Password — Specifies a password for authentication. This option is only available when the Requires authentication check box is selected.
• Encrypted — Select this check box to encrypt the user credentials.
• Check client certificate— Select this check box to set whether a client certificate must be required. In this case, the local system certificate store must be used to verify if the client certificate is trusted.
  If a certificate is imported while AutoStore service is running, the service must be restarted to read the newly imported certificate.

Keep the files in:

• Processed files — This directory stores captured files upon completion of successful routing. If you turn this attribute on, all files are stored into the Processed Files directory when the service successfully completes writing them into the destination location.  Keep in mind that if this is turned on, a copy of every file that has been routed successfully is saved on this directory.  Make sure that proper disk storage is allocated for this directory.
• Rejected files — This directory is used for storing any files that failed to store into the final destination location. The failure could be due to any number of reasons and it must be researched through searching the application log file entries.  Typically, it is beneficial to have a secondary process that takes this directory as an input and routes messages out to system administrator and warns them of failure.
• Reject Emails — This directory is used to store any outgoing emails that were rejected as undeliverable email by the receiving SMTP server.

  Any SMTP Server rejection will force the service to reject the email message. The subsequent SMTP Servers are not attempted once any one SMTP Server explicitly rejects the message.