How to exclude applications

The Exclusion list specifies applications that Equitrac does not track, and applies to all workstation devices not managed by a DRE Print Server. Some applications conflict with the resources necessary to invoke the print tracking within Equitrac. If you find that Equitrac is unable to process print jobs from a particular application, exclude it from the list. By default, the list is populated with known application conflicts.

When Equitrac evaluates a print transaction, it first checks whether the document originates with a tracked application or an excluded application. If the application is on the Excluded list, Equitrac proceeds with the print and does not track any transaction or document data. If the application is included for tracking, Equitrac assesses the document data to assign the appropriate tracking and popup behaviors.