Troubleshooting tips

Problem Description	Solution
Files cannot be copied into the destination directory.	Make sure that the destination folder has Write access. Check user name/password to make sure it is valid. Check the access rights for the user. Make sure there are no firewalls. If overwrite existing is not checked off, make sure that a file with the same name does not exist yet.
When the component tries to establish connection to the server, the following error message appears: Proxy server rejected supplied login credentials.	This error message may appear in the following situations: User credentials specified for connection to the server are invalid. You have specified an invalid port number. To fix this problem, make sure that the user credeintials, port number and other connection settings are specified correctly.

Problem Description

Solution

Files cannot be copied into the destination directory.

Make sure that the destination folder has Write access.
Check user name/password to make sure it is valid.
Check the access rights for the user.
Make sure there are no firewalls.
If overwrite existing is not checked off, make sure that a file with the same name does not exist yet.

When the component tries to establish connection to the server, the following error message appears:

Proxy server rejected supplied login credentials.

This error message may appear in the following situations:

To fix this problem, make sure that the user credeintials, port number and other connection settings are specified correctly.