› Integrations › Send documents from output management to print management › Release Output Manager documents at Equitrac endpoints

Release Output Manager documents at Equitrac endpoints

Deployments that included Equitrac and Output Manager may have documents received by both systems for a given user.

The Print Job Management Service allows users to see and release Output Manager print jobs from Equitrac endpoints. The Output Manager print data is used at the Equitrac embedded device. All of a user’s documents (both Equitrac and Output Manager jobs) are displayed in a unified job list and can be released from a properly configured Equitrac device.

In order for the user to release Output Manager documents from an Equitrac device, the user must exist in both systems and the user logged on at the Equitrac device must match the document owner in Output Manager.

The physical devices in Equitrac and Output Manager need to have the same identifier. For example, the Output Manager device must be configured with an IP address or hostname that matches the Equitrac device where the user is logged in. Additionally, Output Manager needs to establish a Destination that matches the Equitrac device where the user is logged in, and will receive their documents.

Jobs residing on Output Manager in Ready, Hold or Retained status can be seen by Equitrac if the user and device information are setup in Output Manager to match those in Equitrac.

Configure the following to be able to release Output Manager print jobs from Equitrac endpoints.

In Equitrac:

In Output Manager:

  • Add a User - The Output Manager user must match the user logged on to the Equitrac device.
  • Add a device and destination - The Output Manager device and destination must match the Equitrac device.