Troubleshooting tips

Problem Description	Solution
Client cannot connect to a running send to PC server	Does the client computer have Microsoft TCP/IP installed? If not, install the TCP/IP protocol. Check that client computer can ping the server computer (via IP address). At a command prompt, enter ping server_ip_address . If there is no response, then either the computer is configured incorrectly or there is a problem with the physical network connection for the computer.