Setting Upgrade mode

Upgrade mode is enabled by default when performing an upgrade from a previous version, and is needed when upgrading from Equitrac 5.x or ControlSuite 1.x. This option allows Equitrac authentication (EQAuth) clients to communicate with updated servers after an upgrade. After all of the Equitrac systems are upgraded, Upgrade mode should be disabled.

A new installation of Equitrac 6.4 or ControlSuite 1.4, without using a previous Equitrac system, can leave Upgrade mode disabled. This option is disabled by default when performing a fresh install.

To set Upgrade mode, go to System Configuration > Global Configuration Settings > Network Environment > Domain Qualification, SMTP Mail and SNMP Configuration. On the Global Network Settings page turn on the Enable "upgrade mode" option in the Backward Compatibility section. Turn this option off after the upgrade is complete.