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Exclude printer ports

Desktop Printing tracks prints based on local printers connected to a user workstation. Some printer software installs "soft" printers to generate different paperless output, such as PDFs. Equitrac can exclude these "soft" printers from being tracked through desktop printing.

The Port exclusion list specifies port names and definitions that Equitrac does not track through desktop printing. When Equitrac evaluates a transaction, it checks if the document is sent to a port on the excluded list. If the port name or description is on the Excluded list, Equitrac does not track any transaction or document data. By default, the exclusion list is populated with common soft printers.

To add more ports to the exclusion list, do the following:

  1. In System Configuration, go to Global Configuration Settings > Printing > Desktop Printing Exclusion List & Port Exclusion List.
  2. Click Port in the left menu, and then click the Add.
  3. In the Add Port dialog, specify the Port name for desktop printing to exclude, and click Save.

The port is automatically added to the exclusion list and can now be tracked

To remove a port from the exclusion list, select the port name, click Delete, and click Yes on the confirmation popup.