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Configure the mail server for email notifications

If you plan to use email for error notifications, sending reports, or print transaction messages, you must configure your mail server settings. Your mail server must support SMTP mail in order to use email features in Equitrac. Email notifications can be configured to encrypt SMTP connections using TLS for secure communication. Older systems, such as Microsoft Mail, may not support SMTP. Refer to your mail server documentation for details.

  1. In System Configuration, select Global Configuration Settings > Network Environment > Domain Qualification, SMTP Mail SNMP Configuration to open Global Network Settings page.
  2. In the SMTP Mail Server section, select Default and click the Edit icon to open the default SMTP server settings dialog box, and do the following:
    1. The Connection name for the server is named <default>.
    2. Enter the DNS name or IP Address of your network SMTP Email server.
    3. Enter an SMTP Email server port number. The default port number is 25.
    4. Select Enable TLS check box to establish a secure SMTP server connection.
      If TLS is enabled, the SMTP Email server port should be set to 587. If TLS is enabled, the SMTP Email server must use the DNS name not IP Address in order to receive error notification emails.
    5. Enter a Mail From address for system generated messages. This address appears in the From field when a user receives a notification email message.
    6. Select the Basic Authentication check box if the SMTP mail server requires a User Name and Password each time a message is generated.
    7. Click OK to save the changes.
  3. Optionally, click Add to set additional Email servers.
  4. Click Apply to save the settings.