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Locking accounts

When you lock an account, Equitrac cannot charge print jobs to it. The account is maintained in the database but it is inactive. Locking an account can have different consequences for network users, depending on the account type that is locked and the types of accounts that you are using at your organization.

If your organization uses all three account types (users, departments, and billing codes) and you have configured the accounting server to evaluate all three account types when assigning charges to users, the following consequences apply when you lock specific accounts:

  • If you lock a user account, that user is unable to print.
  • If you lock a department, all users assigned to that department are unable to print.
  • If you lock a billing code account, users are not able to print using that code. If users do not have access to another billing code, and a billing code is required, they are unable to print.

To lock an account:

  1. In Accounts, select Users, Departments, or Billing codes to view the list of accounts.
  2. Click a user, department, or billing code account from the list. The Properties dialog box opens.
  3. In the Account information section, select the Account locked checkbox and click Save.

The account is locked. Users must charge print jobs to another account. If users do not have access to another account, they are unable to print.

To unlock or enable the account, clear the Account locked checkbox.