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Recover an inaccessible card reader

An Ethernet Card Reader might become inaccessible if there are issues with the configured card reader settings. This may occur when:

  • The card reader was originally assigned to a different system.
  • The card reader’s network settings aren’t compatible with the network.
  • The card reader was deleted from the system without resetting it to its factory default settings.

To reconfigure a card reader, do the following:

  1. Connect the power supply.
  2. Connect the network cable to the Printer port only.
  3. When the LED light is blinking red and green, in System Manager > Devices select Discover Kofax Card Readers.
  4. Select a DCS Server and enter the IP address range, and click Discover.
  5. In the Discovered Card Reader(s) dialog box, select the card reader that was placed into maintenance mode and click Import.
  6. In System Manager > Devices, click Refresh. Right-click the imported card reader and select Edit.
  7. On the Device interface summary screen, click Reset to factory defaults.
The card reader cannot be configured any further until it is taken out of maintenance mode by restoring its normal network and printer connections.